BRAZIL POCOS DE CALDAS, ETHIOPIA KEBENA, RWANDA AGACIRO
Our Global Discovery Box spotlights 3 single origins from across the globe, guiding you find the best taste profile for you.
With seasonal changes to the kit throughout the year, you can be sure that each box will bring surprise and delight. Perfect as an introduction to specialty coffee, the gifting season or travel.
Each pack contains x3 100 gram bags. That's 300 grams of coffee or 15 cups of coffee for £20!
Shipping
ArtisanBox policy- Each maker packs and ships direct, so a mixed basket can arrive in separate parcels.
- Delivery cost per maker is shown in your basket and at checkout.
- Dispatched Monday to Friday; not at weekends or on bank holidays.
- Free delivery on baskets over £100 with code FREEDEL.
Returns
ArtisanBox policy- Perishable food can't be returned for a change of mind.
- Faulty or damaged? Email customer@artisanbox.io within 48 hours with photos.
- Unopened non-perishable items can be returned within 30 days of delivery.
- Refunds reach your original payment method in 5–10 business days.
What is ArtisanBox?
How can I contact ArtisanBox?
How does ArtisanBox work?
2. Packed by the Artisan: We don't use dusty warehouses. Once you order, our makers are notified immediately. They hand-pick and pack your items direct from their own farm, butchery, or kitchen.
3. Direct-to-Door Delivery: Because our artisans prioritise freshness, your items are shipped straight to you. If you order from multiple makers, your treats may arrive in separate packages, ensuring each one travels the shortest distance possible to stay at its best.
Individual shipping rates apply per artisan to ensure they can use their preferred specialist couriers.
How does shipping and delivery work?
We attempt to make this clear to you throughout the process via the following:
* On each product page we show the vendor details, the estimated shipping and delivery dates and the shipping cost for a given product.
* We display estimated delivery times in basket, checkout and confirmation email.
* At checkout we display the number of deliveries and associated costs (if any) with each shipment.
Individual vendors may offer free delivery when a minimum threshold or amount is reached. If so, this is messaged in the lime green shipping and delivery information just below the buy buttons on a product page. We offer a Delivery Pass subscription that offers subsidised and free delivery as well.
How do subscriptions work?
100% Fresh. 100% Guaranteed.
If it’s not peak quality, we’ll make it right—instantly. No hassle, no questions asked.
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