1. Product Syncing

Product mapping is the way we synchronise products between the your store (the Vendor)and the ArtisanBox store (the Merchant).

For product mapping - the vendor takes the initiative to choose the specific products they intend to offer on themerchant’s website. Following that, the vendor establishes a mapping connection between the products listed on their own website and the corresponding products available on the merchant’s platform.

This mapping ensures that the vendor’s products are correctly synchronised with the relevant listings on the merchant’s website, facilitating seamless integration and accurate representation of the vendor’s offerings to the merchant’s customers.

II. Inventory Syncing

Inventory syncing between a vendor’s store and a merchant’s store is a crucial aspect of maintaining accurate and up-to-date product information across platforms. By synchronising inventory, vendors can ensure that their product availability, stock levels, and other relevant details are consistent with the merchant’s store. This facilitates a seamless customer experience and prevents issues such as overselling or displaying incorrect stock information.

III. Order Push

With the Shopify integration, an efficient feature is available that enables automatic order information push from the Merchant store to the Vendor store for seamless fulfilment. When an order is received on the Merchant store, this feature triggers the automatic transfer of order details to the Vendor store. This ensures that the Vendor is promptly notified by an email and can begin the fulfillment process.

Once the Vendor fulfills the order, including providing tracking details, this information is automatically pushed back to the Merchant store. This integration streamlines the order fulfillment process, eliminates manual data entry, and enables both the Merchant and Vendor to stay updated on the order status and tracking information, enhancing customer satisfaction.

When a merchant needs to cancel an order on their store, they have the ability to initiate the cancellation process. Once the cancellation is initiated, the relevant details are automatically pushed to the vendor store. This ensures that the vendor is promptly informed about the order cancellation, allowing them to take appropriate actions and update their records accordingly.

Merchants have the capability to update orders directly on their merchant store, and the changes made to specific order properties such as buyer-accepts marketing, email, phone, note, tags, metafilelds, and shipping address attributes are automatically pushed to the corresponding order on the vendor store. However, it’s important to note that this functionality is designed for modifying order details and properties, and does not include the ability to edit the items within an order.

IV. Auto add and Auto remove variants

This feature enables automatic addition and removal of variants for products on the vendor store that are linked to the merchant store. When a vendor adds a variant to a mapped product, it will be automatically added to the corresponding product on the merchant store. Conversely, if the vendor removes a variant from a mapped product, it will be automatically removed from the corresponding product on the merchant store. This ensures that both stores stay in sync with the latest product variations.

V. Auto add options

The feature enables automatic generation of variants with added options for products on the vendor store that are mapped with the merchant store. When the vendor adds new options to a mapped product, corresponding variants will be automatically generated on the merchant store, ensuring that the product’s variations are consistently updated across both platforms.