Experience complete Christmas indulgence with treats everyone can enjoy. Ultimate combination of artisan brownies, gourmet savoury treats, and festive extras - plant-based, gluten-free, and comprehensively curated. The complete Christmas entertaining solution that ensures everyone can participate.
About Positive Bakes
Positive Bakes began in 2018 with one little boy who couldn’t eat the cake at birthday parties. When the founders discovered their son’s dairy allergy, they found that store-bought “free-from” options were either flavourless or packed with artificial preservatives. Determined that nobody should feel left out at the dessert table, Positive Bakes was born.
Today, Positive Bakes crafts luxury, 100% plant-based and gluten-free treats that never compromise on taste. Backed by a head baker with over 15 years of allergen-friendly expertise, their cakes and brownies are entirely dairy, egg and soya-free. Every bake is handmade in their dedicated allergen-free facility, guaranteeing zero cross-contamination and absolute peace of mind.
Trusted by iconic British names like Wimbledon, Selfridges and Fortnum & Mason, their mission goes beyond the kitchen. With compostable packaging and locally sourced ingredients, Positive Bakes proves that caring for people and the planet can taste truly spectacular.
Today, Positive Bakes crafts luxury, 100% plant-based and gluten-free treats that never compromise on taste. Backed by a head baker with over 15 years of allergen-friendly expertise, their cakes and brownies are entirely dairy, egg and soya-free. Every bake is handmade in their dedicated allergen-free facility, guaranteeing zero cross-contamination and absolute peace of mind.
Trusted by iconic British names like Wimbledon, Selfridges and Fortnum & Mason, their mission goes beyond the kitchen. With compostable packaging and locally sourced ingredients, Positive Bakes proves that caring for people and the planet can taste truly spectacular.
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Delivery terms set by Positive Bakes
Shipping
Positive Bakes terms- Delivered nationwide across the UK, including Scotland, the Scottish Highlands and Islands, Wales and Northern Ireland.
- Express Tracked Delivery is £5.95, delivered Tuesday to Friday between 8am and 6pm with full tracking.
- Order by 2:30pm Monday to Thursday for next working day delivery.
- Saturday delivery is available for £11.95. Order by 1pm Friday (not available to Northern Ireland or the Scottish Highlands).
- FREE Express Tracked Delivery on UK orders over £75 (Tuesday to Friday delivery).
Returns
Positive Bakes terms- As Positive Bakes products are perishable, the standard 14-day return right doesn't apply, but they stand behind their quality and will help with any genuine concerns.
- If your order arrives damaged or incorrect, or you're not happy with it, contact hello@positivebakes.com within 24 hours of delivery. Each case is reviewed individually and photos may be requested.
- Orders can be cancelled by email before dispatch, but can't be amended once placed, and delivery addresses can't be changed once with the courier. Please check your details at checkout.
- Treats are guaranteed to arrive in optimum condition, but Positive Bakes can't accept responsibility for quality issues if delivery is rearranged with the courier, products are left unattended, or they aren't stored correctly.
- For the best experience, unpack immediately on delivery and store as instructed.
What is ArtisanBox?
ArtisanBox is the fast-growing independent marketplace that makes it easy for you to eat better -- offering options from the best of British artisan and small-batch food and drink makers. Read more [here](https://artisanbox.io/pages/artisanbox-about-us).
How can I contact ArtisanBox?
We're here to help. If you have any questions or concerns about an order, please feel free to contact customer support at customer@artisanbox.io or via the in-store chat if available.
How does ArtisanBox work?
1. Discover & Curate: Browse 2,000+ award-winning products from the UK's finest independent makers. Mix and match world-class charcuterie, smoked fish, and pantry staples in one single, secure checkout.
2. Packed by the Artisan: We don't use dusty warehouses. Once you order, our makers are notified immediately. They hand-pick and pack your items direct from their own farm, butchery, or kitchen.
3. Direct-to-Door Delivery: Because our artisans prioritise freshness, your items are shipped straight to you. If you order from multiple makers, your treats may arrive in separate packages, ensuring each one travels the shortest distance possible to stay at its best.
Individual shipping rates apply per artisan to ensure they can use their preferred specialist couriers.
2. Packed by the Artisan: We don't use dusty warehouses. Once you order, our makers are notified immediately. They hand-pick and pack your items direct from their own farm, butchery, or kitchen.
3. Direct-to-Door Delivery: Because our artisans prioritise freshness, your items are shipped straight to you. If you order from multiple makers, your treats may arrive in separate packages, ensuring each one travels the shortest distance possible to stay at its best.
Individual shipping rates apply per artisan to ensure they can use their preferred specialist couriers.
How does shipping and delivery work?
Because we're a marketplace with many different vendors, the items in your basket may come from multiple warehouse locations, in more than one shipment.
We attempt to make this clear to you throughout the process via the following:
* On each product page we show the vendor details, the estimated shipping and delivery dates and the shipping cost for a given product.
* We display estimated delivery times in basket, checkout and confirmation email.
* At checkout we display the number of deliveries and associated costs (if any) with each shipment.
Individual vendors may offer free delivery when a minimum threshold or amount is reached. If so, this is messaged in the lime green shipping and delivery information just below the buy buttons on a product page. We offer a Delivery Pass subscription that offers subsidised and free delivery as well.
We attempt to make this clear to you throughout the process via the following:
* On each product page we show the vendor details, the estimated shipping and delivery dates and the shipping cost for a given product.
* We display estimated delivery times in basket, checkout and confirmation email.
* At checkout we display the number of deliveries and associated costs (if any) with each shipment.
Individual vendors may offer free delivery when a minimum threshold or amount is reached. If so, this is messaged in the lime green shipping and delivery information just below the buy buttons on a product page. We offer a Delivery Pass subscription that offers subsidised and free delivery as well.
How do subscriptions work?
We offer Subscribe & Save subscriptions on many products to make it easy for you to repurchase your favourites. There are no minimum order requirements and subscriptions are fully manageable through the subscriptions tab in your account. Subscriptions can be cancelled or paused at any time.
100% Fresh. 100% Guaranteed.
If it’s not peak quality, we’ll make it right—instantly. No hassle, no questions asked.